Shipping and Delivery Information
Delivery in EU
All EU orders are sent via Postnord or DHL. Orders are sent out either in flat envelopes or branded boxes (with the products rolled inside).
Delivery in Sweden
All EU orders are sent via Postnord or DHL. Orders are sent out either in flat envelopes or branded boxes (with the products rolled inside).
Missing/Damaged Items
Although it is extremely rare that orders go missing, we fully appreciate that a late delivery can be both disappointing and frustrating. If you think your item has gone missing then please contact us.
In the unlikely event that a packet arrives damaged, please accept the delivery and take a photo of the packaging. Please send this photo to contact@adhezio.com and we will review your delivery, and will typically arrange for a replacement to be sent out to you as soon as possible.
Payment and Credit Card Security
We accept all major debit and credit cards in addition to accepting payment via PayPal. Please note that all debit and credit card payments are processed by Stripe and no card details are held by ourselves. If you choose to pay via PayPal please note that you do not need a PayPal account to use this service, you can simply pay by a card as a PayPal ‘guest’ (see bottom of the payment page).
Questions?
If you have any questions regarding any of our delivery information then please feel free to contact us.